We journey with you to achieve your goals

In your initial counselling session, you will be asked a few questions about what has brought you to therapy and what you hope to achieve throughout the process. This is our way of establishing the way forward for your counselling journey. We want you to achieve your goals and enjoy a healthy well-being. Being able to give your feedback about the counselling process helps to ensure that you are receiving the best possible counselling service.


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Benefits of counselling

Therapy is a big commitment and we want you to have plenty of information about our services to help you make the right decision.

Less anxiety

Relief from Depression

Greater connection to yourself and others

Greater Self-confidence

Better Relationships

Trauma resolution

Regaining emotional Balance

Increased Self-esteem

Increased Intimacy With loved ones and friends

Ability to set boundaries

Effective communication skills

Increased Creativity

Increased Assertiveness

Stress relief

Areas of Counselling

Every day, our counsellors meet with people — individuals, couples, children, youth, and families — who want to learn how to better cope with a wide variety of issues that are causing them concerns and problems in their lives.


An addiction can be defined as a strong need to regularly consume a substance or engage in an activity without ability to control the frequency, intensity, or duration, and without the ability to stop in spite of a desire to stop. Addiction often includes painful or negative consequences. An addiction can sometimes be confused with a habit. The main difference between a habit and an addiction is that with a habit you are always in control of your choices and actions, but with an addiction there are many times where you no longer have this control. It is likely that something that you originally did for enjoyment or to feel better now feels out of your control. It may affect all areas of your life in a negative way. Talking to a counsellor will be a first step towards identifying how to build coping skills to help you regain control of your life.


Do you sometimes say or do something in the heat of the moment that you wish you could take back later? We all want happy, loving relationships, and we hate it when we know we’ve hurt or driven away someone we care about. If you are aware that angry emotions and behaviours are having a negative impact upon your life and those around you it can be very helpful to talk about the causes and how you can identify and manage situations where you experience excess anger. Some people ‘lash out’ verbally or physically and others suppress their anger and may not have the words to express their feelings. The good news is that there are things we can do to improve our control over our own emotions so that we can respond to things in a way that is calmer and more level-headed instead of feeling swept away by panic, rage, or despair. Talking to a therapist can help you realise that although anger is a normal emotion – if it is starting to negatively impact upon your life there are ways to help you ‘manage’ your anger.


Anxiety may occur in response to a situation, or it may be a feeling that seems to be there all the time. It may include feelings of apprehension or worry. You may also experience physical symptoms such as sleeplessness, a pounding heart, sweaty palms, and even panic attacks.

Some of us feel anxious when speaking to certain people or making presentations. Others experience anxiety when we have a big decision to make. Anxiety, worry, and stress can drain some of the fun and fulfillment out of life, and panic attacks can keep people from doing almost everything that makes life enjoyable. We can help you learn how to calm yourself when you start to feel overwhelmed with anxiety and how to prevent those feelings from controlling your life in the future.


Bullying can affect both children and adults and can make you feel very alone and frightened. It may make you feel as if you are powerless and there is no solution. Social media can mean that the bullies can seem to follow into the safety of your own home – it feels as if there is no escape. Therapy can allow you to talk about what is happening and get support in the current situation and skills to change the future.

It is important that you speak to a trusted person who is experienced in dealing with bullying, so you are not trying to cope alone while feeling vulnerable.

Children who are being bullied are often too ashamed or scared to reach out for help, so it’s important to be aware of the warning signs: (eg. Injuries, missing or damaged belongings, coming home from school hungry, sudden loss of friends or avoidance of social situations, low self-confidence, self-destructive behaviour such as running away from home or harming themselves)

If you suspect that your child is being bullied, we can work with them individually, with parents, and provide consultation to the child’s school to help put an end to it. We will create an environment of safety for children to talk about what is happening.

Play therapy

Play Therapy is a form of counselling or psychotherapy in which play is used as a means of helping children express or communicate their feelings. Play Therapy uses a variety of play and creative techniques to ease psychological and emotional conditions in children that are causing behavioural problems and/or are preventing children from realising their potential. It is generally used with children aged 3 through 11.

Our counsellors are well trained to work with children, creating a space for children to heal through play. At Lighthouse we believe that when you “enter into children’s play and you will find the place where their minds, hearts and souls meet”.

Cross-Cultural issues

Possibly it was your choice to live in a culture that is different from your birth country. You may have had lots of expectations and ideas about how living cross-culturally would be. Perhaps you thought it would be exciting and different and you didn’t anticipate how challenging it would be for you. Now that you have been living in this new situation for a while, maybe you are finding it is more challenging that you thought, and you are having a hard time coping. Understanding how to navigate through cultural differences and customs is much easier if you have someone who can understand those experiences and help you to process all the emotions that you are feeling living cross culturally.


Are you feeling down, listless, sad, or hopeless? Are you struggling to fall asleep or to get up in the morning, losing your appetite and drive? Depression is a mental health concern that can affect anybody, at any stage in their life. It seems to be more common today than ever before. Maybe because more people are talking about it. Depression isn’t something to be stigmatized or embarrassed about. Depression is a state many of us can find ourselves in which does have treatment options and can be alleviated.

It can feel like a vacuum, sucking our energy, drive, and optimism, and draining the enjoyment out of life. Some people become depressed as a reaction to a specific life event and others find that for no apparent reason a ‘low mood’ becomes something more pervasive. Maybe you started to feel this way after something upsetting happened or maybe you don’t even know why life feels so exhausting and joyless right now. There is hope! Let a trained counsellor come alongside you, walk with you out of this dark place, and help you build resources and tools to help you live life more fully.

Eating disorders

Eating disorders can cover a whole spectrum of behaviours relating to an individual’s choices around food, for example anorexia and bulimia. The physical effects of eating disorders can be very harmful to an individual and in extreme cases may be fatal. Counselling can help with identifying the underlying issues that may be causing the issues related to food – for example body image and the pressures of social media. A person may not know why they have an issue with eating, and they may feel unable to help themselves, counselling can offer emotional support and comfort on the journey to recovery.


Abuse means that you have experienced behaviour that is harmful to you. It may be in the past or in the present and can be physical, emotional, sexual, psychological, financial, and even spiritual abuse. Talking to a counsellor will help you to identify how this abuse is affecting you and help you navigate through the pain and manage your life now and in the future. The confidential nature of counselling means you can talk openly about difficult events or relationships in a safe environment without judgement or fear.

Family Counselling

Families can be a source of support, encouragement, and love but sometimes relationships within families are put under strain and family members feel isolated or overlooked. Nearly all families deal with some sort of dysfunction at one time or another, yet most families retain or regain a sense of wholeness and happiness. Family therapy offers families a way to do this—a way to develop or maintain a healthy, functional family.

At Lighthouse, we hope you will find the tools your family needs to improve your relationships and get through life’s ups and downs, together. We believe in helping families build stronger relationships and increase connection with one another. In your family sessions, we hope that you can get to the root of issues and learn how to have effective and open communication.

Gender identity and LGBTQ

At Lighthouse we stand with the LGBTQ+ community. We invite and welcome anyone previously or presently experiencing confusion, rejection, or hardship, as a result of your gender or sexual identity. We provide a safe space to heal past or present wounds and a place to question and process your identity. Lastly, we will help you create a positive relationship with yourself and healthy relationships in your community.

Bereavement / Loss

The death of a loved one or the loss of anything that is significant in your life (a relationship, a job, your life purpose) can cause you to feel lost and alone. You may feel full of conflicting emotions - anger, grief, hopelessness. You may not always want to talk with friends and family about your loss, and you may need someone to help you understand what to expect in your grief and how to cope. It can be comforting to have somebody to talk to at such times. We are here for you!

Individual Counselling

Are you feeling isolated? Alone? Scared? Or unsure of the future? Perhaps you are going through a difficult or trying season in your life. Life comes with challenges, but you don't have to face them alone. We are here to help.

Anxiety, depression, anger, stress, low self-confidence, and other challenges are normal, and we all experience these from time to time. Thankfully, though, when it comes to the way we feel and act, we have a lot more power than we tend to realize. The opportunity to talk with a therapist can give you a safe space to help you identify and talk through the difficulties you are facing. Book a session today!

Marriage and Couples Counselling

Couples counselling is an effective way to recapture connection in your relationship, restore communication, find the friendship you once shared, and rebuild intimacy.

Your relationship may have started off on the right foot. But over time, even a healthy relationship can change into a clash of negative emotions. When partners constantly experience negative interactions with the other, it makes the healing process extremely difficult. In order to achieve greater understanding with one another, you may need a third party to help you process through some of the difficulties that have brought you to this point in your relationship.

At Lighthouse we are focused on helping couples improve communication, repair conflict, and live well together.

Online Counselling

For many people online counselling may be a new concept. We understand that.

Online Counselling is an opportunity to connect with a professional counsellor from the privacy of your own home or office space. Options include telephone, Skype, Zoom, WhatsApp Video or instant messaging. If you are finding it difficult to get to our office, or perhaps you are uncomfortable with face to face meetings during these uncertain times, online Counselling might be ideal for you.

Often, we can get into deeper issues from the comfort of our own space rather than an unfamiliar office. As long as you have a quiet place to meet, you can receive therapy from right where you are. Book a session today!

Pre-Marital Counselling

Pre-marital counselling is a type of therapy that helps couples prepare for marriage. It helps couples improve their relationships before they get started. It is an investment in your future, as it is much easier to prevent a major relationship issue than to fix it afterward – not to mention, a lot more fun!

Gain the knowledge and skills now to enhance your relationship and keep your marriage strong down the road. By knowing what your partner expects from your life together, you will be better prepared to handle these situations as your relationship grows.

Post-traumatic stress (PTSD)

PTSD (Post-Traumatic Stress Disorder) arises when a person experiences a threat involving high levels of stress, but they are unable to move through the stress response, meaning they are frozen in the stress response and unable to recognise that the danger has now ceased.

If you are struggling with PTSD, we can help you to recognise your own resources and skills, and to build on these. In therapy, you may be able to learn how to regulate emotions and feel safer in the here-and-now. Working with a trauma therapist can help you to understand trauma symptoms, and to start to work through your experiences.

Divorce & Separation

The breakdown and end of a relationship can be difficult and painful for all concerned. Separation brings with it a new set of challenges. By the nature of the circumstances the person you would normally turn to for support and help is not available. You’ll need to negotiate a whole host of issues, like dividing your mutual belongings and assets. What about the kids? What about your pets? Your mutual friends? These can be emotional conversations to have. We know that the biggest negative impact of divorce on children is ongoing fighting between the parents. We can help you work through the divorce process and communicate with each other more effectively, for the children’s sake. Talking to a counsellor either individually or as a couple can be helpful.


Self-harm is the act of deliberately injuring oneself, most often through cutting. People may self-harm by taking tablets, cutting, burning, piercing, or swallowing objects. It is generally often a sign of intense anxiety or distress. It often begins when a person feels overwhelmed with upsetting thoughts and feelings. Harming themselves physically can feel like a release, almost giving them a sense of relief from the emotional pain they’re feeling. This relief is only temporary though and is often followed by feelings of guilt and even shame. As the emotional pain is still present, the person may continue to rely on self-harming behaviour in an attempt to cope, continuing the cycle.

Self-injuring behavior is not the same as a suicide attempt. Though some individuals who self-harm may attempt suicide, in general, acts of self-harm do not indicate a desire to end one's life. However, they can still endanger one’s mental and physical health. If left untreated, the behavior may continue for many years. Talking to one of our trained therapists may be helpful to understand and explore your self-harming behaviour. Please call us now to book a session!


We all know stress is bad. But few of us realize how bad stress can be on our bodies. Stress symptoms can affect your body, your thoughts and feelings, and your behavior. Being able to recognize common stress symptoms can help you manage them. Stress that is left unchecked can contribute to many health issues. These physiological conditions lead to further problems. Our weak immune system increases our chances of getting sick, for example, and our difficulty falling asleep creates more stress.

In other words, stress creates a feedback loop in the body. If you want to successfully manage stress, you need to cut that loop and end the cycle. Our trained counsellors can help you work through the stressors in your life.

Suicidal feelings

If you are experiencing suicidal feelings, please phone or WhatsApp (078 433 4988) and talk to us.


Traumatic events usually come out of the blue. Accidents, illnesses, disasters, assault, genocide, sexual, emotional, and physical abuse are all events which are potentially traumatic. Such events can leave us feeling shocked, disorientated, and distressed. We may feel like our world has been turned upside down.

At Lighthouse, one of our trained therapists can help a trauma survivor to recognise their resources and skills, and to build on these. In therapy, the trauma survivor may be able to learn how to regulate emotions and feel safer in the here-and-now. Working with a trauma therapist can help you to understand trauma symptoms, and to start to work through your experiences.

Employee Assistance Programs (EAP)

An Employee Assistance Program (EAP) is a benefit program that assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being. It works as an intervention program, helping employees resolve problems they may be facing in a confidential setting.

Are you an organization that is interested in such a program for your employees? Please call us today and we can custom design a program that works for you and your organization.

Talk to us

T: +250 784 334 988

E: lighthouserwandacounselling@gmail.com

L: KG 46 St and KG 21 Ave

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Lighthouse Rwanda